A KPI tracking workbook for CQC-regulated services. Twenty-eight indicators across all five CQC domains, with RAG status, cross-sheet formulas, and a demo workbook seeded with realistic data so registered managers can see the tool in use before committing to it.
The default KPI set covers the five sectors below. Each sector shipped with sector-appropriate defaults and editable templates so you can tune to your specific service.
Adult social care residential and nursing homes. Falls, pressure ulcers, medication errors, complaints, staffing, occupancy, infection prevention.
Home-care providers and supported living. Service-user satisfaction, missed visits, medication management, staff retention, safeguarding referrals.
General practice and Primary Care Networks. Significant events, complaints, prescribing safety, QOF performance, patient feedback, governance meeting attendance.
Independent dental practices and dental service organisations. Decontamination, radiograph audit, patient safety, complaints, infection prevention.
Mental health services and community health providers. Risk assessment compliance, restrictive interventions, safeguarding, supervision, service-user feedback.
GovernReady is one workbook with a coherent KPI architecture. Open it on day one, populate with your data, run your first monthly governance review by week two.
One service, one workbook. One-time purchase.
Multi-service licensing for care groups, primary care networks (PCNs), dental service organisations (DSOs), and any organisation managing CQC compliance across several registered locations is available on request. Email contact@portiko.co.uk with a sentence or two on your services and we'll come back with pricing and a delivery scope tailored to your setup. Most multi-service buyers also want a cross-service rollup workbook — that gets built collaboratively against your actual reporting cadence rather than shipped as a generic template.
No. The KPIs are organised around the CQC framework, but the underlying tracking is useful for any healthcare service that wants to manage clinical governance systematically. Some private healthcare services, occupational health services, and corporate health programmes use it without being CQC-registered.
Yes. The workbook is fully editable. KPI names, thresholds, formulas, RAG bands, and reporting cadence can all be modified to match your service. The 28 default KPIs are the ones we see most consistently across CQC-regulated services in the UK; treat them as a starting point, not a constraint.
No. Nothing guarantees a positive CQC inspection. What GovernReady does is make your governance evidence visible, structured, and ready to share with an inspector — which removes one common source of poor inspection outcomes (good services that struggle to evidence their good work). Whether your underlying clinical and operational practice is good enough for a positive inspection is a separate question that no spreadsheet can answer.
The Meadowview Nursing Home demo workbook is shipped with both editions. It shows the workbook populated with six months of realistic data for a fictional 40-bed nursing home — falls, pressure ulcers, complaints, medication errors, staffing, the lot. Open the demo first, see how the workbook works, then customise for your own service.
Purchase is through Gumroad. You receive a download link by email immediately after payment. Files are standard Excel (.xlsx) format and work in any modern spreadsheet application. Free updates for the life of the product.
GovernReady is updated periodically as CQC frameworks evolve. We'll let you know when new sector packs ship.
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